Responsibility
Built and maintain a successful relationship with customers.
Maintain composure and patience in face-off difficult customer situations.
Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
Outstanding customer service skills and a dedication to the customer service experience.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Adhering to Incident Management procedures.
Ability to prepare reports, documentation and provide formal training to users.
Perform the duties & responsibilities to a high professional and ethical standard and
perform any other tasks assigned by the management.
Qualifications
Bachelor degree in any discipline, Bachelor degree in any discipline
Experience Requirement
At least 1 year(s)
The applicants should have experience in the following area(s):
ISP Sales, Marketing
The applicants should have experience in the following business area(s):
ISP
Freshers are also encouraged to apply.
Experience Requirement
Mobile bill, Performance bonusSalary Review: YearlyFestival Bonus: 2
Employment Status
Full Time
Expired At
April 14, 2020, midnight