কুইক লিঙ্ক : মুজিব বর্ষ | বাংলাদেশে করোনা ভাইরাস

Sr.Executive/ Executive (Retail)

Next Online Ltd. Anywhere in Bangladesh

New 2 weeks, 1 day ago

Responsibility

  • Built and maintain a successful relationship with customers.
  • Maintain composure and patience in face-off difficult customer situations.
  • Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
  • Outstanding customer service skills and a dedication to the customer service experience.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Adhering to Incident Management procedures.
  • Ability to prepare reports, documentation and provide formal training to users.
  • Perform the duties & responsibilities to a high professional and ethical standard and
  • perform any other tasks assigned by the management.
  • Qualifications

  • Bachelor degree in any discipline, Bachelor degree in any discipline
  • Experience Requirement

  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    ISP Sales, Marketing
  • The applicants should have experience in the following business area(s):
    ISP
  • Freshers are also encouraged to apply.
  • Experience Requirement

  • Mobile bill, Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    8

    Expired At

    April 14, 2020, midnight