কুইক লিঙ্ক : মুজিব বর্ষ | করোনা ভাইরাসের প্রাদুর্ভাব | প্রিয় স্টোর

Customer Service Representative (Call Center)

Neways International Company Limited Dhaka

New 4 years, 6 months ago

Responsibility

  • Contact potential or existing customers to inform them about a product or service
  • Learn details about our product and service offerings
  • Address any questions or issues customers may have
  • Communicate with customers to understand their requirements and need
  • Offer solutions based on clients' needs and capabilities
  • Direct prospects and leads to the sales team
  • Keep an updated customer database
  • Always strive towards meeting sales quota
  • Track and document calls and sales
  • Answer questions about super hostel products
  • Enter and update customer information in the database
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Inbound and outbound customer support
  • Outbound telemarketing calls.
  • Giving accurate feedback of queries over phone or social media' s.
  • Qualifications

  • Bachelor of Business Administration (BBA)
  • Experience Requirement

  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Call Center, Customer Support through Phone, Tele Marketing
  • Experience Requirement

  • Top performer will get accommodation facility by company
  • Mobile bill
  • Attendance Bonus
  • Festival Bonus (Yearly 2)
  • Breakfast, lunch and snacks provided by company.
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    15

    Expired At

    Nov. 9, 2019, midnight