কুইক লিঙ্ক : মুজিব বর্ষ | করোনা ভাইরাসের প্রাদুর্ভাব | প্রিয় স্টোর

Customer Experience Associate

Shopfront Limited Dhaka

New 4 years, 2 months ago

Responsibility

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following communication “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

    • Qualifications

  • Bachelor degree in any discipline, Bachelor degree in any discipline

    • Experience Requirement

  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Customer Care, Customer Handling, Customer Support through Phone

    • Experience Requirement

  • Over time allowance
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

    • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    5

    Expired At

    Feb. 29, 2020, midnight